[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ custom_padding=”||50px|||” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”||40px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
At TCMVET, we understand how important it is to receive your orders promptly and securely. That\u2019s why we\u2019ve streamlined the shipping process to provide you with fast and reliable freight services.<\/span><\/p>\n For Customers in the United States:<\/strong><\/span><\/p>\n We use courier services such as UPS, DHL, USPS, and Amazon Logistics to ensure efficient delivery of your orders. All products are shipped from our local warehouse in the United States.<\/span><\/p>\n Delivery Time:<\/strong>\u00a0Orders will arrive within 2-5 business days.<\/span><\/p>\n Order Tracking: You can check the shipping status via our order management system or by using the tracking number.<\/span><\/p>\n For Customers in Canada:<\/strong><\/span><\/p>\n We use courier services such as UPS, DHL, Canada Post, and Amazon Logistics to ensure efficient delivery of your orders. All products are shipped from our local warehouse in Canada.<\/span><\/p>\n Delivery Time:\u00a0<\/strong>Orders will arrive within 2-5 business days.<\/span><\/p>\n Order Tracking: You can check the shipping status via our order management system or by using the tracking number.<\/span><\/p>\n For Customers in Europe:<\/strong><\/span><\/p>\n We use international couriers such as UPS, DHL, and postal express services, utilizing air freight to ensure the fastest possible delivery time.<\/span><\/p>\n Delivery Time:<\/strong>\u00a0Approximately 7-12 business days.<\/span><\/p>\n European countries and regions include:<\/strong><\/span><\/p>\n Northern Europe (5 countries):Denmark, Sweden, Norway, Finland, Iceland<\/span><\/p>\n Western Europe (7 countries):UK, Ireland, France, Netherlands, Belgium, Luxembourg, Monaco<\/span><\/p>\n Central Europe (8 countries):Germany, Switzerland, Austria, Czech Republic, Slovakia, Hungary, Poland, Liechtenstein<\/span><\/p>\n Southern Europe:Italy, Spain, Portugal, Andorra, Greece, Malta, Vatican City, San Marino, Slovenia, Croatia, etc.<\/span><\/p>\n For Customers in Oceania:<\/strong><\/span><\/p>\n We use international couriers such as UPS, DHL, and postal express services, utilizing air freight to ensure the fastest possible delivery time.<\/span><\/p>\n Delivery Time:\u00a0<\/strong>Approximately 7-15 business days.<\/span><\/p>\n Countries and regions in Oceania include:<\/strong><\/span><\/p>\n Australia, New Zealand, Papua New Guinea, Fiji, Solomon Islands, Vanuatu, Federated States of Micronesia, Palau, Kiribati, Marshall Islands, Nauru, Samoa, Tonga, Tuvalu, etc.<\/span><\/p>\n For Customers in Asian Countries and Regions:<\/strong><\/span><\/p>\n We use international couriers such as UPS, DHL, Postal Express, and SF Express, utilizing air freight for the fastest delivery.<\/span><\/p>\n Service includes:\u00a0<\/strong>Hong Kong China, Taiwan China, Russia, Malaysia, Singapore, Japan, Philippines, Indonesia, Maldives, Turkey, Iraq, Saudi Arabia, United Arab Emirates, Qatar, Cyprus, etc., covering 48 countries and regions across Asia.<\/span><\/p>\n Delivery Time:<\/strong><\/span><\/p>\n East Asia (China, Japan, South Korea, North Korea, Mongolia): 4-7 days.<\/span><\/p>\n Southeast Asia (Vietnam, Laos, Cambodia, Thailand, Myanmar, Malaysia, Singapore, Indonesia, Philippines, Brunei, East Timor): 5-10 days.<\/span><\/p>\n Other Asian regions:<\/strong>\u00a07-15 days.<\/span><\/p>\n We can ship to over 200 countries and regions worldwide. Please feel free to place your order.<\/span><\/p>\n Disclaimer:<\/strong><\/span><\/p>\n The logistics timeframes provided on our website or by customer service (e.g., 10-20 business days) are estimated times for reference only. These estimates are based on historical data under normal logistics conditions and do not constitute a guaranteed delivery time.<\/span><\/p>\n You acknowledge and agree that the following circumstances may cause shipping delays, for which we shall not be held responsible:<\/strong><\/span><\/p>\n Customs Clearance Factors: Including but not limited to customs inspections, holiday closures, document processing, requirement to pay additional taxes\/fees, or procedural delays.<\/span><\/p>\n Force Majeure Events:\u00a0<\/strong>Including but not limited to natural disasters, severe weather, war, strikes, pandemic control measures, major logistics network disruptions, etc.<\/span><\/p>\n Recipient-Related Factors:<\/strong>\u00a0Such as incomplete\/incorrect address information, inability to contact the recipient, recipient\u2019s failure to promptly cooperate with customs clearance or pay required duties\/taxes.<\/span><\/p>\n Holidays & Peak Seasons:\u00a0<\/strong>Such as national holidays\/Christmas in the destination country, or global logistics congestion during shopping peaks like Black Friday, Cyber Monday.<\/span><\/p>\n For delays in transit where the package is still moving, we cannot offer refunds or compensation but will assist in tracking the package status with the carrier.<\/span><\/p>\n Other reasons attributable to third parties (carriers) beyond our control.<\/span><\/p>\n Customer Obligations:<\/strong>You are obligated to ensure the accuracy of all provided recipient information, including name, address, phone number, tax ID, etc. You bear responsibility for any delays or losses caused by incorrect information. After placing an order, the delivery address for a shipped order cannot be arbitrarily changed; you may contact the carrier directly to request a change. We are not responsible for any delays or losses resulting from such changes.<\/span><\/p>\n Shipping Origin:<\/strong>Except for orders to the United States and Canada, orders for other countries and regions are shipped from China and Hong Kong China.<\/span><\/p>\n International Courier Services:<\/strong>We use reliable international couriers to ensure your orders reach their destination safely worldwide.<\/span><\/p>\n Order Tracking:<\/strong>You can track your package in real-time using the international courier\u2019s tracking system. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" At TCMVET, we understand how important it is to receive your orders promptly and securely. That\u2019s why we\u2019ve streamlined the shipping process to provide you with fast and reliable freight services. For Customers in the United States: We use courier services such as UPS, DHL, USPS, and Amazon Logistics to ensure efficient delivery of your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n At TCMVET, we understand how important it is to receive your orders promptly and securely. That's why we've streamlined our shipping process to offer you fast and reliable delivery options.<\/p>\n\n\n\n For Customers in the United States:<\/strong><\/p>\n\n\n\n For International Customers:<\/strong><\/p>\n\n\n\n We are committed to providing you with a seamless shopping experience. If you have any questions or need assistance with your shipping options, please don't hesitate to contact our customer service team.<\/p>\n","_et_gb_content_width":"1080","footnotes":""},"class_list":["post-1398","page","type-page","status-publish","hentry"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/pages\/1398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/comments?post=1398"}],"version-history":[{"count":0,"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/pages\/1398\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tcm-vet.com\/th\/wp-json\/wp\/v2\/media?parent=1398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Please note:<\/strong>\u00a0For some orders, we initially use a consolidation shipping method. A new international or local tracking number may be issued after customs clearance. Tracking information might be temporarily unavailable during the consolidation period. Your understanding is appreciated.<\/span>
No matter which country or region you are located in, you can enjoy convenient product services. For any questions, please contact our customer service team: info@tcm-vet.com<\/span><\/p>\n\n
\n