Privacy Policy

1. Who we are
   Our website is: https://www.tcm-vet.com.
2. Comments
   When a visitor leaves a comment on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
   An anonymous string (also known as a hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar Services Privacy Policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible in the context of your comment.
3. Media
   If you upload images to a website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
4. Cookies
   If you leave a comment on our site, you can choose to have your name, email address and website saved in a cookie. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for a year.
   If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
   When you log in, we will also set a number of cookies to save your login information and screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “remember me,” your login will last for two weeks. If you log out of your account, the login cookie will be deleted.
   If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It will expire in 1 day.
5. Embedded content from other websites
   Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way that visitors to other sites behave.
   These sites may collect data about you, use cookies, embed other third-party tracking, and monitor your interactions with that embedded content, including tracking your interactions with the embedded content if you have an account and are logged in to the site.
6. Who we share your data with
   If you request a password reset, your IP address will be included in the reset email.
7. How long we keep your data
   If you post a comment, the comment and its metadata are retained indefinitely. This allows us to automatically identify and approve any follow-up comments instead of holding them in the moderation queue.
   For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit this information.
8. What rights do you have with respect to your data
   If you have an account on this website or leave a comment, you can request to receive an export of the personal data we hold about you, including any data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include any data we are obliged to retain for administrative, legal or security purposes.
9. Where the data is sent
   Visitor comments may be checked by an automated spam detection service.
10. Newsletters and emails
    If you subscribe to our newsletter, if you are a member of our website (you can log in), or if you make a purchase on our website, there is a good chance that you will receive emails from us.
    We will only send you emails that you have signed up to receive, or that relate to the services we provide to you.
    To send you emails, we use the name and email address that you provide to us. Our website also records the IP address you use when registering for the service to prevent misuse of the system.
    This website can send e-mails through the MailPoet sending service. This service enables us to track email opens and clicks. We use this information to improve the content of our newsletter.
    Other than email address, no identifiable information is tracked outside of this site.
    MailPoet creates and stores two cookies if you use both WooCommerce and MailPoet. These cookies are:
    Cookie name: mailpoet_revenue_tracking
    Cookie expiry date: 14 days.
    Cookie Description: The purpose of this cookie is to track whether newsletters sent from your website have received clicks and subsequent purchases in your WooCommerce store.
    Cookie name: mailpoet_abandoned_cart_tracking
    Cookie expiry date: 3,650 days.
    Cookie Description: The purpose of this cookie is to track users who have abandoned their shopping carts in your WooCommerce store and then be able to send them abandoned cart communications from MailPoet.
    Note: User must opt-in and confirm subscription
11. shop
    We collect information about you during the checkout process at the store.
12. What we collect and store
    When you visit our website, we will track:
    Products you have viewed: For example, we use this to show you products you have recently viewed
    Location, IP address and browser type: We will use this for purposes such as estimating taxes and shipping costs
    Shipping Address: We will ask you to enter this address so we can estimate shipping costs and send you your order before you place your order!
    We also use cookies to track the contents of your shopping cart as you browse our website.
    When you buy from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We will use this information for the following purposes:
    send you information about your account and orders
    To respond to your requests, including refunds and complaints
    Process payments and prevent fraud
    Set up your account for our store
    To comply with any of our legal obligations, such as calculating taxes
    improve our store offerings
    Send you marketing communications (if you choose to receive them)
    If you create an account, we will store your name, address, email and phone number, which will be used to populate checkout for future orders.
    We generally store information about you for as long as we need it for the purposes for which we collected it and used it, and we are not legally required to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
    If you choose to leave comments or comments, we will also store them.
13. Who on our team has access
    Members of our team have access to the information you provide to us. For example, both administrators and store managers can access:
    order information, such as what was purchased, when it was purchased and where it should be sent, and
    Customer information, such as your name, email address, and billing and shipping information.
    Our team members have access to this information to help fulfill orders, process refunds and provide you with support.
14. What we share with others
    We share information with third parties who help us provide order and store services to you, which may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third-party embeddings.
15. Payment
    We accept payment by credit card, bank transfer. When a payment is processed, some of your data will be passed to payment service providers (such as Stripe), including information needed to process or support the payment, such as purchase totals and billing information.

this privacy policy
www.tcm-vet.com has the right to update this privacy policy at any time. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and become aware of modifications. By using this site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the Site following the posting of changes to this policy will constitute your acceptance of those changes.
contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site,please contact us via email {info@tcm-vet.com}.